Refund Policy - SMM Platform

Thank you for choosing smm.k988.top! We are committed to providing you with the highest quality service. This refund policy outlines our refund process and related terms.

1. Introduction

Thank you for using our platform. We aim to ensure that you are completely satisfied with our services. This refund policy outlines our refund and return process.

2. Refund Eligibility

Refunds are only applicable in the following situations:

• If the order has not been completed or delivered.

• If you request a refund before the order is completed, we will do our best to process it.

• Refund requests must be submitted within 365 days from the order date.

3. Non-refundable Orders

Refunds will not be accepted in the following situations:

• Orders that have been completed or delivered.

• Services that have already begun execution, such as social media account growth, followers increase, etc.

4. Refund Process

If you meet the refund eligibility, please follow these steps to request a refund:

1. Contact our customer service team at support@smm.k988.top, providing your order number and refund request details.

2. Our customer service team will verify your request and provide the refund process.

3. Once the refund eligibility is confirmed, we will process the refund within 5 business days and return the amount to your original payment method.

5. Order Completion Status

• Refund for Incomplete Orders: If your order has not been executed, we will proceed with the refund.

• Refund for Completed Orders: Once an order is processed, refund requests will not be accepted.

6. Damaged or Problematic Orders

If you encounter any issues with your order (e.g., services not executed as requested or account issues), please contact our customer service team promptly. We will investigate and resolve the issue as soon as possible.

7. Policy Changes

We reserve the right to modify or update this refund policy at any time. Any changes will be posted on our website and will take effect immediately.

8. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us via:

• Email: GXDSMM@proton.me

• Telegram: t.me/GXDRR